CON-L1NBD-DN3HWAPL Cisco CX Success Tracks Level 1 - Extended Service - Service

Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.

• General Information

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  Manufacturer: Cisco Systems, Inc
  Manufacturer Part Number: CON-L1NBD-DN3HWAPL
  Manufacturer Website Address: http://www.cisco.com
  Brand Name: Cisco
  Service Name: CX Success Tracks Level 1 - Extended Service
  Marketing Information:

  Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.

  
  Product Type: Service
  
  Service Information

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  Service Main Type: Exchange
  Service Description: 8x5xNext Business Day
  Provided Support:
• Consulting
• New Releases Update
• Online Training
• Phone Support
• Replacement
• Web Support
Service Response Time: Next Business Day - Advance Hardware Replacement
Service Location: Service Depot

 

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