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FC10-00055-314-02-12 Fortinet FortiCare Essential Support - Extended Service (Renewal) - 1 Year - Service


FC10-00055-314-02-12
 

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Mfg. Part:: FC10-00055-314-02-12
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Overview Technical Specifications Why Choose Us to Buy
 

FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.

Key Features


  • Product Description

    FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.


  • Service Main Type: Exchange
  • Provided Support: Firmware Updates, New Releases Update, Replacement, Web Knowledge Base Access, Web Support
  • Service Response Time: Next Business Day - Replacement
  • Service Location: Service Depot
  • Service Duration: 1 Year
  • Product Supported: Fortinet FWF-50E, FWF-50E-A, FWF-50E-B, FWF-50E-BDL, FWF-50E-D, FWF-50E-E, FWF-50E-EU, FWF-50E-F, FWF-50E-I, FWF-50E-J, FWF-50E-K, FWF-50E-N, FWF-50E-NFR, FWF-50E-P, FWF-50E-R, FWF-50E-S, FWF-50E-T, FWF-50E-USG, FWF-50E-V, FWF-50E-Y

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