01-SSC-8436 SonicWall E-Class Support - 3 Year - Service

Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

• Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
• Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
• Software/firmware updates. For all software and firmware updates and upgrades
• Hardware replacement. Advanced exchange for replacement of defective hardware
• Support tools. Access to Dell SonicWALL's electronic support tools

• General Information

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  Manufacturer: SonicWall Inc.
  Manufacturer Part Number: 01-SSC-8436
  Manufacturer Website Address: http://www.sonicwall.com
  Brand Name: SonicWall
  Service Name: E-Class Support
  Marketing Information:

  Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

  • Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
  • Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools

  
  Product Type: Service
  
  Service Information

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  Service Main Type: Exchange
  Service Sub Type: Electronic and Physical
  Service Description: 24x7
  Provided Support:
• Replacement
• Phone Support
• Email Support
• Web Support
• Software Update
• Firmware Updates
• Firmware Upgrade
• Software Upgrade
Service Duration: 3 Year

 

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