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SonicWall E-Class Support 24x7 is designed for customers with SonicWall E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes: - Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a SonicWall Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to SonicWall's electronic support tools
 Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
SonicWall E-Class Support 24x7 is designed for customers with SonicWall E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes: - Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a SonicWall Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to SonicWall's electronic support tools
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 24x7
- Provided Support: Replacement, Phone Support, Email Support, Web Support, Software Update, Firmware Updates, Firmware Upgrade, Software Upgrade
- Service Duration: 1 Year
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