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Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment - Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
- Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
Exclusive to NSA 5600, NSA 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a Dell SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their Dell SonicWALL investment - Direct Access - 24x7x365 access to a team of seasoned support engineers located at a Dell SonicWALL Enterprise TAC
- Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
- Software/Firmware Updates - for all software and firmware updates and upgrades
- Hardware Replacement - Advance Exchange for replacement of defective hardware
- Support Tools - for access to Dell SonicWALL's electronic support tools
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 24x7
- Provided Support: Software Update, Software Upgrade, Firmware Upgrade, Firmware Updates, Replacement, Phone Support, Web Support, Email Support
- Service Duration: 3 Year
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