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Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
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General Information
Manufacturer: SonicWall Inc.
Manufacturer Part Number: 01-SSC-4144
Manufacturer Website Address: http://www.sonicwall.com
Brand Name: SonicWall
Service Name: Platinum Support - Extended Service
Marketing Information: Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 24x7x24 Hour
Provided Support: - Software Update
- Software Upgrade
- Firmware Upgrade
- Firmware Updates
- Parts Replacement
- Phone Support
- Web Support
- New Releases Update
Service Response Time: 24 Hour - Parts replacement
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts
 Dedicated account managers are available to assist you with purchasing and presales questions at 877-712-2230 Monday through Friday 8-5pm. What Forms Of Payment Do We Take?We accept all forms of payment including Visa, Mastercard, American Express, Discover, Wire Transfer, and Check in Advance. Purchase orders are accepted and net terms are given based on a credit check. Why Buy From ITO?ITO Solutions, Inc. purpose is to provide you, our client, with best in class technology solutions to help you run your network efficiently by leveraging our integrity, partnerships, and years of experience within the IT industry. Our account managers are here to answer your questions and provide you with solutions very effectively.
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Key Features
Product Description
Platinum Support and Professional Services combine the technical support and custom
services IT needs to attain the greatest return on its Dell SonicWALL investment. Dell
SonicWALL Platinum Support is a custom support offering that includes a comprehensive
suite of services to ensure operational effectiveness and efficiency, all of which are managed
and delivered by a team of senior support engineers who understand an enterprise's business
and technical requirements. Built upon a proactive service and support lifecycle, Dell
SonicWALL Platinum Support establishes a solid operational foundation, anticipates emerging
security demands, and dynamically adapts and evolves to support an enterprise's business
goals. In addition, Platinum Professional Services offer onsite installation and configuration
services, training and education services and system migration from either an existing Dell
SonicWALL solution or a product from another vendor.
? 24x7 support provided by a team of senior support engineers
? Software and firmware updates and upgrades
? Advance Exchange hardware replacement (RMA)
- Service Main Type: Exchange
- Service Sub Type: Electronic and Physical
- Service Description: 24x7x24 Hour
- Provided Support: Software Update, Software Upgrade, Firmware Upgrade, Firmware Updates, Parts Replacement, Phone Support, Web Support, New Releases Update
- Service Response Time: 24 Hour - Parts replacement
- Service Location: On-site
- Service Duration: 3 Year
- Service Characteristic: Parts
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