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01-SSC-8436 SonicWall E-Class Support - 3 Year - Service

01-SSC-8436
 

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Mfg. Part:: 01-SSC-8436
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Overview Technical Specifications Why Choose Us to Buy
 

Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

  • Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
  • Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
  • Software/firmware updates. For all software and firmware updates and upgrades
  • Hardware replacement. Advanced exchange for replacement of defective hardware
  • Support tools. Access to Dell SonicWALL's electronic support tools
Key Features


  • Product Description

    Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:

    • Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
    • Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
    • Software/firmware updates. For all software and firmware updates and upgrades
    • Hardware replacement. Advanced exchange for replacement of defective hardware
    • Support tools. Access to Dell SonicWALL's electronic support tools

  • Service Main Type: Exchange
  • Service Sub Type: Electronic and Physical
  • Service Description: 24x7
  • Provided Support: Replacement, Phone Support, Email Support, Web Support, Software Update, Firmware Updates, Firmware Upgrade, Software Upgrade
  • Service Duration: 3 Year

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