{"product_id":"cisco-solution-support-service-con-sstcm-c9516xa","title":"Cisco Solution Support - Service - CON-SSTCM-C9516XA","description":"\u003cdiv\u003e\n\u003ch4\u003e\u003cstrong\u003eGeneral Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eManufacturer: Cisco Systems, Inc\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Part Number: CON-SSTCM-C9516XA\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Website Address: http:\/\/www.cisco.com\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBrand Name: Cisco\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Name: Solution Support\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMarketing Information: \u003cp\u003eCisco Solution Support is a Technical Support Service offer that applies to Cisco solutions that include both Hardware and Software from Cisco only or from Cisco and Solution Support Alliance Partners and are comprised of solely Cisco Products\" and products provided by third party vendors (\"Solution Support Alliance Partner(s)\"). For Hardware and Software in a solution, the Cisco Solution Support Services as described in this document are defined in the relevant Service Description associated with such Product.\u003c\/p\u003e\n\u003cp\u003eCisco Solution Support entitles customer access to a team of TAC engineers, who provide a primary point of contact for issues found within the solution, as well as Product support for the Hardware and Software that comprise the solution. When combined with product support purchased from Solution Support Alliance Partners by the customer, Cisco delivers support for Cisco Products in the solution and provides coordination with the Solution Support Alliance Partners for maintenance and support activities needed to troubleshoot and address issues across the solution.\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Type: Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003ch4\u003e\u003cstrong\u003eService Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eService Main Type: Technical\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Description: 24x7x30 Minute\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProvided Support: \u003cul\u003e\n\u003cli\u003eEmail Support\u003c\/li\u003e\n\u003cli\u003eFax-On-Demand\u003c\/li\u003e\n\u003cli\u003eNew Releases Update\u003c\/li\u003e\n\u003cli\u003ePhone Support\u003c\/li\u003e\n\u003cli\u003eWeb Knowledge Base Access\u003c\/li\u003e\n\u003cli\u003eWeb Support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Response Time: 30 Minute - Phone Support\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Supported: Cisco C9500-DNA-16X-A=, C9500-DNA-16X-A, C9500-DNA-16X-E-A\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/div\u003e","brand":"Cisco Systems, Inc","offers":[{"title":"Default Title","offer_id":50313592439141,"sku":"HL4865","price":400.03,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0885\/4392\/0485\/files\/1078180959.jpg?v=1787117640","url":"https:\/\/itosolutions.net\/products\/cisco-solution-support-service-con-sstcm-c9516xa","provider":"ITO Solutions, Inc.","version":"1.0","type":"link"}