The Cisco Unified Communications family of voice and IP communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure. Part of the Cisco Lifecycle Services framework, Cisco Essential Operate Services can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.

The service is composed of two options:

• Unified Communications for software applications
• Unified Communications software application and server support
• Wireless LAN Radio Frequency Assessment Service

• Replacement
• Software Application Support
• Phone Support
• Web Knowledge Base Access
• New Releases Update

Cisco:

• CS-ROOM55D-K9
• CS-ROOM55D-K9-RF