{"product_id":"fortinet-forticare-24x7-comprehensive-support-extended-service-renewal-1-year-service-fc-10-fk4hf-247-02-12","title":"Fortinet FortiCare 24x7 Comprehensive Support - Extended Service (Renewal) - 1 Year - Service - FC-10-FK4HF-247-02-12","description":"\u003cdiv\u003e\n\u003ch4\u003e\u003cstrong\u003eGeneral Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eManufacturer: Fortinet, Inc\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Part Number: FC-10-FK4HF-247-02-12\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Website Address: http:\/\/www.fortinet.com\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBrand Name: Fortinet\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Name: FortiCare 24x7 Comprehensive Support - Extended Service (Renewal)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMarketing Information: \u003cp\u003e\u003cb\u003eFortiCare Support Services Overview\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWe know that the Fortinet Security Fabric is critical to your business, so we at Fortinet are dedicated to ensuring your deployment is successful and helping you achieve business continuity. FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization's size or where you are in the world.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDevice FortiCare\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAccount-Based Services\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThese Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries. There are two programs: \u003cb\u003eEnterprise\u003c\/b\u003e \u0026amp; \u003cb\u003eService Provider\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eProfessional Services\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWe know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site. \u003c\/p\u003e \u003cp\u003e\u003cb\u003ePremium RMA\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePlanning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery.  When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose. \u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Type: Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003ch4\u003e\u003cstrong\u003eService Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eService Main Type: Exchange\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Description: 24x7xNext Business Day\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProvided Support: \u003cul\u003e\n\u003cli\u003eParts Replacement\u003c\/li\u003e\n\u003cli\u003ePhone Support\u003c\/li\u003e\n\u003cli\u003eEmail Support\u003c\/li\u003e\n\u003cli\u003eWeb Knowledge Base Access\u003c\/li\u003e\n\u003cli\u003eWeb Support\u003c\/li\u003e\n\u003cli\u003eNew Releases Update\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Response Time: Next Business Day - Parts Replacement\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Location: Service Depot\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Duration: 1 Year\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Characteristic: Parts\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Supported: Fortinet FRC-400F\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/div\u003e","brand":"Fortinet, Inc","offers":[{"title":"Default Title","offer_id":50316365627749,"sku":"5679361","price":700.91,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0885\/4392\/0485\/files\/1060524210.jpg?v=1787268765","url":"https:\/\/itosolutions.net\/products\/fortinet-forticare-24x7-comprehensive-support-extended-service-renewal-1-year-service-fc-10-fk4hf-247-02-12","provider":"ITO Solutions, Inc.","version":"1.0","type":"link"}