{"product_id":"fortinet-forticare-premium-support-3-year-service-fc10-fd9h0-247-02-36","title":"Fortinet FortiCare Premium Support - 3 Year - Service - FC10-FD9H0-247-02-36","description":"\u003cdiv\u003e\n\u003ch4\u003e\u003cstrong\u003eGeneral Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eManufacturer: Fortinet, Inc\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Part Number: FC10-FD9H0-247-02-36\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManufacturer Website Address: http:\/\/www.fortinet.com\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBrand Name: Fortinet\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Name: FortiCare Premium Support\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMarketing Information: \u003cp\u003eFortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next-business-day response for non-critical issues. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Type: Service\u003cbr\u003e\n\u003c\/li\u003e\n\u003ch4\u003e\u003cstrong\u003eService Information\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cli\u003eService Main Type: Exchange\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProvided Support: \u003cul\u003e\n\u003cli\u003eFirmware Updates\u003c\/li\u003e\n\u003cli\u003ePhone Support\u003c\/li\u003e\n\u003cli\u003eReplacement\u003c\/li\u003e\n\u003cli\u003eReturn Merchandise Agreement (RMA)\u003c\/li\u003e\n\u003cli\u003eWeb Support\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eService Duration: 3 Year\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eProduct Supported: Fortinet FortiGate-900G-DC\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/div\u003e","brand":"Fortinet, Inc","offers":[{"title":"Default Title","offer_id":50316854231397,"sku":"14030337","price":17690.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0885\/4392\/0485\/files\/1082389292.jpg?v=1787286235","url":"https:\/\/itosolutions.net\/products\/fortinet-forticare-premium-support-3-year-service-fc10-fd9h0-247-02-36","provider":"ITO Solutions, Inc.","version":"1.0","type":"link"}