Cisco SP Base is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco engineers and Cisco.com resources-helping you get the fast, expert response and accountability that you require to resolve critical network issues.

The Cisco TAC is available around the clock and around the globe, with support provided in local languages. If your assigned TAC engineer changes for any reason before your service request is resolved, a personal handoff is completed between all parties to provide service continuity through issue resolution. You can confer with Cisco TAC engineers in the way that is most convenient and useful for you, including email, telephone, and web-based collaboration. Throughout a TAC engagement, the goal of every Cisco engineer is to empower your staff through active knowledge transfer.

• Replacement
• Phone Support

Cisco OTDR Pluggable Module